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Delete your bud account

Last updated: 21 May 2026 · Digitau OÜ

Short version

You can delete your bud account at any time from inside the app (Settings → Delete Account) or by emailing privacy@bud.digitau.eu. Live data is purged immediately; encrypted backups within 30 days.

Option 1 — Delete from the app (fastest)

  1. Open bud on your iPhone, iPad, or Android device.
  2. Tap the profile / settings icon.
  3. Open Account.
  4. Scroll to the bottom and tap Delete Account.
  5. Confirm by typing your email address and tapping Permanently delete.

Deletion is irreversible. Export your data first (Settings → Export CSV) if you want a copy.

Option 2 — Email request

If you cannot access the app, email privacy@bud.digitau.eu from the email address associated with your bud account. Include the subject line Delete my account. We confirm within 5 business days and complete deletion within 7 days.

What gets deleted

  • Your account record (email + hashed password)
  • All synced financial entries (accounts, transactions, categories, budgets, goals, tags)
  • Settings stored server-side (sync preferences)
  • Diagnostic reports linked to your account

What is retained (and why)

  • Encrypted backups — purged within 30 days as backups roll over.
  • Anonymized purchase records — retained 7 years to comply with the Estonian Accounting Act (§12). These contain no financial entries and cannot be re-linked to you.
  • Support email history — retained 2 years for fraud prevention and dispute resolution; sanitized to remove identifiers on request.

Cancel a subscription

Deleting your account does not cancel an active subscription, because subscriptions are billed by Apple or Google directly. Cancel through your device:

  • iPhone / iPad: Settings → [your name] → Subscriptions → bud → Cancel Subscription
  • Android: Play Store → Profile → Payments & subscriptions → Subscriptions → bud → Cancel

Questions

Email privacy@bud.digitau.eu and we will respond within 5 business days.